:root{--navy:#0b2c55;--blue:#1478ff;--orange:#ff5a1f;--green:#16b77a;--red:#ef4343;--ink:#102445;--muted:#6d7c93;--line:#dde7f1;--soft:#f4f8fc;--white:#fff;--shadow:0 10px 30px rgba(17,62,107,.08)}*{box-sizing:border-box}body{margin:0;font-family:Arial,Helvetica,sans-serif;color:var(--ink);background:#fff}a{text-decoration:none;color:inherit}img{max-width:100%;height:auto}.container{width:min(1180px,calc(100% - 36px));margin:auto}.site-header{position:sticky;top:0;z-index:50;background:#fff;border-bottom:1px solid #edf2f7}.header-inner{height:74px;display:flex;align-items:center;gap:30px}.brand{display:flex;align-items:center;gap:10px;min-width:180px}.brand-icon{width:40px;height:40px;border-radius:13px;background:var(--orange);color:#fff;display:grid;place-items:center;font-size:20px}.brand strong{display:block;font-size:21px}.brand small{display:block;font-size:10px;color:var(--muted)}.main-nav{flex:1}.main-nav 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.active{background:var(--blue);color:#fff}.profile-avatar{width:88px;height:88px;border-radius:50%;background:#dbe9f6;display:grid;place-items:center;margin:auto;font-size:44px}.welcome-card{margin-bottom:16px;background:linear-gradient(100deg,#fff,#edf6ff)}.welcome-card h1{margin:0 0 6px}.dashboard-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:16px}.dashboard-stats>div{background:#fff;border:1px solid var(--line);border-radius:14px;padding:18px}.dashboard-stats b{display:block;font-size:28px}.dashboard-stats span{color:var(--muted);font-size:12px}.panel-table{display:grid}.tr{display:grid;grid-template-columns:2fr 1fr 1fr 1fr;gap:12px;padding:13px 6px;border-bottom:1px solid var(--line);align-items:center;font-size:13px}.tr.th{font-weight:800;background:#f4f8fc}.dark-side{background:#0c2e59;color:#fff}.narrow{max-width:860px}.content-page{line-height:1.7}.post-card{border-bottom:1px solid var(--line);padding:18px 0}.comments-area{margin-top:25px}.comments-area textarea,.comments-area input{width:100%;padding:10px;border:1px solid var(--line);border-radius:8px}@media(max-width:980px){.main-nav{display:none}.hero-grid,.home-columns,.content-with-sidebar,.form-layout,.dashboard-grid{grid-template-columns:1fr}.hero-art{display:none}.category-grid{grid-template-columns:repeat(5,1fr)}.company-grid{grid-template-columns:repeat(2,1fr)}.footer-grid{grid-template-columns:1fr 1fr}.header-actions .icon-link{display:none}}@media(max-width:640px){.header-inner{height:auto;padding:12px 0;flex-wrap:wrap}.header-actions{width:100%}.header-actions .btn{flex:1;padding:10px}.hero-grid{min-height:auto;padding:46px 0}.hero h1,.page-hero h1{font-size:34px}.hero-home-title{font-size:30px!important;white-space:normal}.stat-grid,.dashboard-stats{grid-template-columns:1fr 1fr}.category-grid,.category-grid.large{grid-template-columns:repeat(2,1fr)}.company-grid{grid-template-columns:1fr}.complaint-row{align-items:flex-start;flex-wrap:wrap}.footer-grid{grid-template-columns:1fr}.filter-strip,.form-two{grid-template-columns:1fr}.resolution-box,.orange-banner{flex-direction:column;align-items:flex-start;gap:14px}.tr{grid-template-columns:1fr}.tr.th{display:none}}

.stat-box{display:flex;align-items:center;gap:14px}.stat-icon{width:44px;height:44px;display:grid;place-items:center;flex:0 0 44px}.stat-icon img{width:44px;height:44px;object-fit:contain}.stat-content{display:flex;flex-direction:column}.category-icon.image-icon{width:54px;height:54px;margin:0 auto 8px;display:grid;place-items:center}.category-icon.image-icon img{max-width:54px;max-height:54px;object-fit:contain}.complaint-meta-row{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:10px}.btn-small{padding:8px 14px;font-size:13px;border-radius:8px}.dark-cta{background-size:cover;background-position:center}.dark-cta h3{white-space:pre-line}.person-card.with-image{display:flex;align-items:center;justify-content:center}.person-card.with-image .hero-markup-image{display:block}.hero-art:empty,.person-card:empty{display:none}@media(max-width:980px){.stat-box{justify-content:flex-start}}@media(max-width:640px){.complaint-meta-row{flex-direction:column;align-items:flex-start}.stat-icon{width:34px;height:34px;flex-basis:34px}.stat-icon img{width:34px;height:34px}}

.stat-emoji{font-size:28px;line-height:1}

.rank-row{grid-template-columns:26px 48px 1fr auto;gap:12px}.rank-company-logo{width:42px;height:42px;border-radius:50%;background:#f2f6fa;display:grid;place-items:center;overflow:hidden;font-weight:800;color:var(--ink)}.rank-company-logo img{width:100%;height:100%;object-fit:cover}.rank-company-name{font-weight:700;color:var(--ink)}
.complaint-row{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:18px;padding:20px 22px}.complaint-row-main{display:flex;align-items:flex-start;gap:16px;min-width:0}.complaint-row-side{display:flex;flex-direction:column;align-items:flex-end;gap:14px;min-width:170px}.complaint-company-name{display:block;font-size:14px;font-weight:800;margin-bottom:4px}.complaint-row h3{font-size:18px;line-height:1.3;margin:0 0 8px}.complaint-row p{margin:0 0 10px;font-size:14px;line-height:1.5}.complaint-detail-btn{background:var(--blue);color:#fff;border:1px solid var(--blue);padding:11px 18px;border-radius:11px;box-shadow:0 10px 20px rgba(20,120,255,.14)}.complaint-detail-btn:hover{background:#0f65d1;color:#fff}
.resolved-strip{margin-top:18px;background:linear-gradient(90deg,#effaf4,#e3f4ec);border:1px solid #cfe9d8;border-radius:16px;padding:22px 24px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:16px}.resolved-strip-icon{width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,#26c281,#0ea364);color:#fff;display:grid;place-items:center;font-size:30px;font-weight:800}.resolved-strip-content h3{margin:0 0 6px;color:#206a45;font-size:28px}.resolved-strip-content p{margin:0;color:#46655a}.resolved-strip-link{font-weight:800;color:var(--blue);white-space:nowrap}
.home-ad{margin-top:20px;border:1px dashed #bfd0e4;border-radius:14px;padding:14px;background:#fff;overflow:hidden}.side-ad-card .home-ad{margin-top:0}.home-ad img{display:block;width:100%;height:auto;border-radius:8px}.home-ad iframe{width:100%;max-width:100%}
@media(max-width:980px){.complaint-row{grid-template-columns:1fr}.complaint-row-side{align-items:flex-start;min-width:0}.resolved-strip{grid-template-columns:1fr}.resolved-strip-link{margin-left:72px}.rank-row{grid-template-columns:26px 42px 1fr auto}}
@media(max-width:640px){.complaint-row{padding:16px}.complaint-row-main{align-items:flex-start}.complaint-row-side{gap:10px}.resolved-strip{padding:18px}.resolved-strip-content h3{font-size:22px}.resolved-strip-link{margin-left:0}.rank-row{grid-template-columns:26px 38px 1fr;gap:10px}.rank-row small{grid-column:2 / span 2}}